[{"title":"What is Nineteen72 Laps?","content":"

Nineteen72 Laps is our loyalty programme. Earn Laps through eligible purchases and activities, then spend them on rewards for future orders. Every Lap Counts.

"},{"title":"How do I join?","content":"

"},{"title":"How do I earn Laps?","content":"

Sign in before ordering. Collect 1 Lap for every whole £1 of eligible product spend, including VAT. Delivery, gift cards, sale-priced or discounted items and trade purchases are excluded. Purchase Laps become available 30 days after payment. Start other earning activities through your rewards profile and check their conditions.

"},{"title":"How do I spend my Laps?","content":"

Sign in, open Spend Laps and choose an available reward. Redeem your available Laps, copy your unique code and enter it at checkout using the same customer account. 500 Laps = £5 off a £100 order; 1,000 Laps = £10 off a £200 order; 2,500 Laps = £25 off a £500 order; 5,000 Laps = £50 off a £1,000 order. Minimum order values exclude delivery. Use one reward per order. Codes are single-use and cannot be combined with other discounts. Spending Laps does not reduce qualifying lifetime spend.

"},{"title":"How often can I earn Laps?","content":"

Check each activity in your rewards profile for eligibility and limits. Birthday Laps are available once each year. Newsletter and social-page visit activities are normally one-time activities and must be started through Appstle. Check your profile for any available first-order bonus. Public Google, Facebook and Trustpilot reviews do not currently award Laps.

"},{"title":"When can I spend my Laps, and what happens after a refund?","content":"

Purchase Laps become available 30 days after payment. Refunded items have their earned Laps removed. Reward cancellations and eligible refunds can restore spent Laps according to Appstle rules; check your Lap history and contact us if an adjustment is missing. Redeeming Laps reduces your available balance, not your qualifying lifetime spend.

"},{"title":"Do my Laps expire?","content":"Your Laps do not expire under the current programme settings. Check Your Laps and Lap history for your available balance and recent activity."},{"title":"What are the membership tiers?","content":"Lifetime qualifying spend unlocks Rookie at £0, Contender at £500, Pro at £1,500 and Champion at £3,000. Rookie includes free My Garage, standard rewards and a personal referral link. Contender unlocks a one-time £5 milestone voucher on £100 of eligible merchandise; Pro a one-time £15 voucher on £200; Champion a one-time £50 voucher on £400. Pro also has an annual £10 birthday voucher on a £200 order; Champion an annual £20 birthday voucher on a £400 order. Save your birthday in your rewards profile. Milestone and birthday vouchers are separate from spending Laps, single-use and cannot be combined with other discounts. Your account must have been issued the voucher before it can be used. Earning remains 1 Lap per £1 at every tier."},{"title":"How do I share my referral link?","content":"Sign in and open Refer a friend. Copy your personal referral link directly from the Nineteen72 Laps page or your Appstle rewards profile, then share it with a friend. They must use your link before placing their qualifying order of £100 or more. After that purchase, you earn 500 Laps and they receive a £5 voucher for a future order. Do not use another customer’s referral link."}]

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